"There is something wrong with My WD external hard drive. When I connect it to my computer, it can be recognized as a USB device. But I can't open it, which shows as an unknown device. There are many essential files that I can't lose. I am using a Windows 10 computer. How can I get the data back from corrupted external hard drive. Many thanks."

External hard drive has the same functions as HDD. You can save photos, videos, music, document, archives, and other files on your external hard drive. However, data loss on external hard drive happens from time to time due to different reasons.

Also read: How to recover data from external hard drive on Mac

Causes for Data Loss in External Hard Drive Windows 10

There are various reasons for data loss in external hard drives, such as:

  • External hard drive damaged/corrupted/crashed
  • Virus infection
  • Accidental formatting
  • Mistaken deletion
  • External hard drive partitions changed
  • ...

No matter which the reason is, you can recovery loss data from external hard drive as long as it can be recognized by the Disk Management by using a professional data recover tool.


How to Recover Files from External Hard Drive Windows 10

To recover data from external hard drive, TogetherShare Data Recovery is a good choice. With this software, you can get back data from corrupted/damaged/crashed/RAW external hard disk in three steps - Select - scan - Save when you have encountered to lose data.

The excellent features of TogetherShare Data Recovery:

  • Support all the common hard drives like SanDisk, Seagate, Toshiba, Western Digital, and more
  • Except for data recovery from external hard drives, TogetherShare Data Recovery also enables you to recover deleted files from USB drive, emptied recycle bin, hard drive, SSD, memory card, etc..
  • Support all file systems like FAT 16, FAT 32, ExFAT, NTFS, HFS, HFSX
  • Recover lost or deleted files, photos, audio, music, emails from an external hard disk effectively and safely

Now, follow the step-by-step guides below to start the free external hard drive data recovery on Windows 10.

TogetherShare Data Recovery

Powerful & easy-to-use data recovery software

Note: Please stop using your external hard drive when you lose files on it. Otherwise, the newly added files will overwrite the previous data and make the deleted files unrecoverable.

Step 1. Connect the external hard drive to your computer.

Connect your external hard drive to your computer and launch TogetherShare Data Recovery.

How to Recover Files from Corrupted/Damaged External Hard Drive Windows 10

Step 2. Choose target disk to scan.

Choose your external hard drive as the target device to be scanned. Then, click "Scan" to let the application proceed a quick scan.

How to Recover Files from Corrupted/Damaged External Hard Drive Windows 10

Step 3. Preview and recover the deleted files.

When the scanning completes, you can preview all the discovered files. The RAW files can only be found by executing the "Deep Scan" feature. After all these done, click "Recover" to restore the needed files.

How to Recover Files from Corrupted/Damaged External Hard Drive Windows 10

TogetherShare Data Recovery

Powerful & easy-to-use data recovery software

TogetherShare Data Recovery

TogetherShare Data Recovery

Powerful & easy-to-use data recovery software