Home > FAQs > Can’t Find Lost Files or Recovered Files Can’t Be Opened Correctly. Read This Solution.

Can’t Find Lost Files or Recovered Files Can’t Be Opened Correctly. Read This Solution.

by Carlos, 2018-11-26

TogetherShare Data Recovery offers two scan modes: quick scan and deep scan. If you can’t find all lost files after quick scan, just try deep scan mode. If the deep scan still can’t find your lost files, or the recovered files can’t be opened correctly (or the files are zero kb files). You can try the following solutions:

1.Restart your computer, then run TogetherShare Data Recovery to scan your hard drive or device again with deep scan mode.

2. Save all similar files which have the same file extension with your lost files. For example, if you lose .jpg photos, just save all .jpg photos and check them after recovery.

3. Repair your damaged files. Find file repair solution on Google or use other file repair tools to fix your files which can’t be opened correctly.